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May 27, 2024

Video Conferencing vs. Webinar Platforms: 5 Key Features to Choose the Right Tool


As a coach, engaging with your audience is key. Whether you're conducting a group coaching session, hosting a workshop, or delivering a webinar or masterclass, the platform you choose can make a significant difference.

With so many options it can be challenging to decide which one is best. Is it better to use a video conferencing platform or a webinar platform? Each has its strengths and is suited to different needs.

It is super easy to get lost in the weeds trying to compare individual features. I’ve found that there are five key features to examine to identify the best platform for your needs.


When budgeting for a video conferencing or webinar platform, it's essential to evaluate what you truly need. While some platforms offer a whole host of features, you might not need all of them, especially if you're just stepping into the masterclass/webinar arena or still a relatively small coaching business. It's all about finding the right balance between cost and functionality.

Video Conferencing Platforms

Video conferencing tools like Zoom, Microsoft Teams, and Google Meet typically offer tiered pricing plans. Most importantly, they have a free version with basic features, allowing you to try them out before committing to a subscription. As your needs grow, so can your investment, with plans ranging from $10 to $30 per month, making them quite budget friendly.

Webinar Platforms

Webinar platforms such as GoToWebinar and WebinarJam tend to be more expensive. These are designed for larger audiences and more complex needs, with plans generally starting around $40 per month and going up significantly depending on the audience size and feature set. The higher cost is often justified by the advanced features tailored for large-scale presentations and marketing.

The right choice for you depends on your specific virtual event requirements, objectives, and outcomes. It’s important to consider the pricing and your feature needs. It’s okay to start out with a budget-friendly option and change platforms has your needs expand and your business scales.

Audience Interaction

The success of your online event hinges largely on the audience experience. Both video conferencing and webinar platforms offer unique features to captivate and engage participants, but understanding these differences is key to making the right choice for your event.

Video Conferencing Platforms

These platforms shine in facilitating interactive sessions. Features like breakout rooms, real-time chat, and screen sharing make them ideal for smaller, more collaborative groups. If you want your masterclasses or webinars to have high interactivity, video conferencing is the way to go. However, managing a large group (say over 100 attendees) might become more challenging. Having moderator support is essential.

Webinar Platforms

Webinar tools are designed for less interaction and for one-to-many communication. While they offer Q&A, polls, and chat functions, the interaction is more controlled and less spontaneous. These platforms are perfect for large audiences where maintaining order and delivering a seamless presentation is paramount.

The best platform for enhancing audience experience depends on the nature of your event. If you need high interactivity and collaboration, video conferencing is the better option. However, for large-scale informational sessions, webinar platforms equipped with interactive tools can provide a seamless and engaging experience for your audience.

Data Analytics

Data analytics are very often an overlooked feature. However, they are a crucial component when selecting between video conferencing and webinar platforms. Which one you choose determines how and what you measure; particularly, engagement and performance because these can guide you in refining your strategies for future events.

Video Conferencing Platforms

Basic analytics are available on most video conferencing tools, such as attendance tracking and session duration. However, these tools may lack the in-depth data analytics found in webinar platforms. For example, understanding detailed attendee engagement might require additional tools or manual tracking.

Webinar Platforms

Webinar platforms excel in providing detailed analytics. They offer insights into attendee behavior, engagement levels, and even post-webinar/masterclass follow-up capabilities. These analytics can be crucial for coaches who want to measure the impact of their sessions and refine their strategies based on data and specifically, financial effectiveness of marketing strategies.

Analyzing virtual event data helps you understand audience behavior and preferences, allowing you to improve content and enhance the overall experience. So it’s important to consider what you need and what a platform offers that can aid you in assessing and streamlining for future events.

App Integration

When deciding between a video conferencing platform and a webinar platform, one of your key considerations should be how well the software integrates with your existing tools. Both types of platforms offer integration capabilities, but they differ in their primary offerings and benefits.

Video Conferencing Platforms

These platforms like Google Meet, Microsoft Teams, and Zoom integrate well with various apps and tools like calendars (Google Calendar, Outlook), project management software (Trello, Asana), and even CRM systems (Salesforce, HubSpot). This makes them versatile and easy to incorporate into your existing workflow.

Webinar Platforms

Webinar platforms such as GoToWebinar and WebinarJam typically offer robust integration options with a focus on marketing tools. They can connect will with email marketing platforms (Mailchimp, Constant Contact), CRM systems, and social media channels. These integrations help in promoting your webinars and masterclasses, managing registrations, and nurturing leads.

The ideal platform for you depends on where your focus needs to be. Whether you need strong collaborative tools for behind the scenes customer management or robust marketing automation, understanding the integration capabilities of different platforms will ensure you choose one that complements your existing workflows.

User Interface

When it comes to user interfaces, the ease of use can significantly impact both you as the host and your participants. A straightforward, intuitive interface ensures that your masterclass or webinar runs smoothly without significant technical hiccups.

Video Conferencing Platforms

Known for their ease of use, video conferencing platforms are generally straightforward for both hosts and attendees. The setup is simple, and participants can join with minimal technical know-how. This simplicity makes them an excellent choice for coaches who want a hassle-free experience.

Webinar Platforms

While feature-rich, webinar platforms can sometimes have a steeper learning curve. Setting up a webinar or masterclass may involve multiple steps, and the interface might feel overwhelming at first. However, once mastered, the advanced features offer tremendous value, especially for large-scale, virtual events.

When choosing between the two platforms, you should consider the complexity and ease of the user interface for all parties involved. A user-friendly platform encourages participation and engagement, benefiting the overall success of your masterclasses or webinars.

Key Differences Between Platforms


Video Conferencing Platforms

Webinar Platforms

Audience Size

Smaller groups, typically up to 100 participants

Larger groups, often accommodating 1,000+ attendees

Interaction Level

High interaction; all participants can speak, chat, and share

Limited interaction; primarily one-way communication with moderated Q&A


All participants can see and hear each other

Attendees primarily view presenters and their content

Primary Use

Small group coaching, collaboration, and real-time communication

Large scale launch presentations and events


Screen-sharing, chat, file sharing, digital whiteboards, breakout rooms, polls

Polls, surveys, attendee analytics, directed Q&A  channel


The choice between video conferencing and webinar platforms depends on your specific needs and goals. If your sessions thrive on interaction and you're mindful of budget, a video conferencing platform might be your best bet. On the other hand, if you're targeting larger audiences and need detailed analytics and robust integrations, investing in a webinar platform could be more beneficial.

Both tools have their place in a coach’s toolkit. Understanding their strengths and benefits will help you choose the right platform for your next masterclass or webinar, ensuring you deliver the best possible experience for your audience.

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Jennifer Sharkey is known as the Virtual Presentation Specialist. Being passionate about seeing people shine and be heard, she leans into her 20+ years of public speaking experience and uses what she has learned from presenting, both in-person and virtually, to small groups all the way up to 5000 people. Jennifer draws from her experience as an associate professor, academic librarian, and coach to help holistic coaches master virtual presentations to grow their business. Her unique immersive program provides practical strategies and methods to build confidence, engage audiences, and generate authenticity and authority.

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